Refund & Cancellation Policy

Because each FOFI experience requires intentional preparation, administrative resources, program planning, and in some cases advisor or formation support — and because space in these experiences is limited — all payments are final and non-refundable. Please review the pathway details carefully before enrolling.

This applies except where a refund is required by applicable law, or where we need to correct an actual duplicate or erroneous charge. Nothing in this policy limits rights you may have under the consumer law that applies to you.

For any cancellation or billing question, email support@theflamehub.com from the address on your enrollment and tell us which pathway you purchased. We will respond directly.

• Month-to-month. No minimum commitment.
• Cancel anytime from your member account. Cancellation stops future renewals only: your membership stays active through the end of the period you have already paid for, and you are not billed again after that.
• Payments already made, including the current month and any prior period, are final and non-refundable and are not pro-rated.

• A one-time purchase. There is nothing to cancel and no recurring billing.
• The purchase is final and non-refundable, including purchases made with the private alumni or returning-student enrollment rate.
• Eligible returning FOFI prophetic students may be issued a private enrollment code that reduces the purchase to $150. The code is offered at FOFI's discretion, applies only to the Level 2 course, and cannot be applied to a purchase after it has been completed.

• Collective carries a 3-month initial formation commitment: your enrollment payment plus the next two monthly payments. Advisor assignment, your personal growth plan, and cohort formation are built around that window.
• During the initial commitment, self-service cancellation is unavailable in your member account and all three committed payments remain due. Those payments are final and non-refundable. Your member account shows the date cancellation becomes available.
• Once the initial commitment is complete, Collective continues month-to-month and you can cancel anytime from your member account. Cancellation stops future renewals only, and access continues through the end of the period you have already paid for.

• Duplicate or erroneous charges. Tell us and we will correct them. A correction is issued to the original payment method and typically posts within 5–10 business days.
• If FOFI cancels or materially changes a program you have paid for, we will communicate directly with you about the available remedies and next steps, consistent with the circumstances and with applicable law.
• If a payment issue arises, please contact us before opening a card dispute — we can almost always resolve it faster directly.
• Where local consumer law gives you stronger rights than this policy, those rights apply.